Report a Problem

Tell us what went wrong and we will look into it. This form reaches the same team that handles our customer service messages, so you do not need to send your report twice.

What you can report here

• Something is broken - a page that fails to load, a search that returns nothing it should, a form that will not submit.
• Content that breaks our rules - a review that looks fake, abusive, off-topic or posted by someone with a conflict of interest.
• An inaccurate business profile - wrong name, category, location or contact details on a listing.
• Account and security concerns - suspicious sign-in activity, or a message that claims to come from RevUme and does not look right.

Reporting a single review

If your report is about one specific review, the quickest route is the report control on the review itself: it tells our moderation team exactly which review you mean. Use this form when the problem is broader than a single review, or when you cannot reach that control.

What helps us investigate

• A link to the page, profile or review involved.
• What you were doing immediately before the problem appeared.
• The device and browser you were using.
• The time you noticed it.

Please do not include passwords, verification codes or full payment card details in your message.